Terms of service

Terms of Service

Welcome to Panoza. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

General

Panoza reserves the right to modify, update, or discontinue any product, service, or website content at any time without prior notice.

Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color, design, or packaging may occur.

Orders

All orders are subject to availability and confirmation.

Panoza reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or other valid reasons.

Payment Terms

Panoza offers both Cash on Delivery (COD) and Advance Payment options.

  • Selected products are available on Cash on Delivery.
  • Certain products may require full or partial advance payment before order processing.
  • Products requiring advance payment will be clearly marked on the product page.
  • Orders requiring advance payment will only be processed after payment confirmation.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

Panoza shall not be held responsible for delays caused by third-party courier services.

Returns & Replacements

Returns and replacements are governed by our Return & Refund Policy.

Customers must follow the conditions outlined in the Return & Refund Policy to qualify for any replacement request.

Intellectual Property

All content, images, logos, graphics, and website materials are the property of Panoza and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Panoza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Information

For any questions regarding these Terms of Service, please contact our customer support team.